The Technician E-mail To tab is for selecting to whom a technician notice is to be sent. The Technician E-mail To tab works in conjunction with the preceding and following tabs, the Technician Notice and Technician Forms to E-mail tabs.
Repair Status Communication Options - Technician E-mail To Tab Entry Fields
Field |
Description |
E-mail technician notice to |
Check the box in front of each destination to which the technician notice is to be e-mailed as the main addressee. |
Carbon copy technician notice to |
Check the box in front of each destination to which the technician notice is to be e-mailed as a carbon copy. |
Blind carbon copy technician notice to |
Check the box in front of each destination to which the technician notice is to be e-mailed as a blind carbon copy. |
Custom E-mail |
Enter one or more e-mail addresses separated by semicolons (;), up to 200 characters. This field will be used if the Custom destination is selected (see below). |
A destination may only be selected in one of the three fields. If a destination is already selected in one field then if it is selected in another field then it will automatically become deselected in the original field. The following table summarizes from where each of the selected destinations get their e-mail address(es).
E-mail Destinations for Technician Notices
E-mail Destination |
AYS Data Field |
Estimating Technician |
The technician e-mail address field of the Estimated By technician on the repair order (see Technicians - Technician Tab, and Repair Order - Estimate/Repair Tab). |
Repair Technician |
The technician e-mail address field of the Repaired By technician on the repair order. |
Last Repair Step Technician |
The technician e-mail address field of the last technician listed in the Technician repair steps column in the repair order details (see Repair Order - Details Tab). This destination will be listed only if repair step columns have been enabled on repair orders. (see module opion “Enable Repair Step Columns on Repair Order Detail Lines” under Repair Order Module Options). |
Repair Vendor |
The main e-mail address of the subcontracted repair vendor account on the repair order (see Vendor - Address Tab, and Repair Order - Subcontract Tab). |
Repair Vendor Contacts |
The e-mail addresses of all additional vendor contacts attached to the subcontracted repair vendor account on the repair order (see Vendor - Contacts Tab). |
Reference 1 |
A valid e-mail address entered in the Reference 1 field on the repair order (see Repair Order - Item/Accessories Tab). |
Reference 2 |
A valid e-mail address entered in the Reference 2 field on the repair order. |
Reference 3 |
A valid e-mail address entered in the Reference 3 field on the repair order. |
Reference 4 |
A valid e-mail address entered in the Reference 4 field on the repair order. |
Custom |
E-mail addresses entered in the Custom E-mail field of this module. |
More:
Repair Status Communication Options - Technician Forms to E-mail Tab